This understanding is confirmed by Rupa Goswami Prabhu in his verse:
atah sri-krishna-namadi na bhaved grahyam indriyaih
sevonmukhe hi jihvadau svayam eva sphuraty adah
He says that Krishna’s Name, Form, Qualities, and eternal associates — everything about Him — are not mundane, but purely spiritual. It cannot be perceived by our gross senses. Simply by vibrating the sound Krishna, our tongues cannot produce Krishna, our noses cannot catch the transcendental fragrance of His body, our eyes cannot have a vision of His beautiful figure which is supramental. This is true not only for our physical senses, but for the mind also. Our minds cannot conceive of Krishna. He is transcendental and supramental. His existence transcends all the knowledge in our possession.
We cannot be the subject and make Krishna our object. He is the subject. He exists beyond both the atma and Paramatma. We should never forget that. We should always be mindful of the plane in which He exists. As finite souls we are tatastha-jivas — the marginal potency of the Lord. The tiny soul can think and know only those things which are more gross than himself. But in trying to know that which is more subtle than himself, he is helpless. A connection with that higher spiritual realm is only possible when the higher area wants to bring the lower up into that plane. Therefore, to understand Him is possible only through surrender (sevonmukhe hi jihvadau).